There are four tensions that affect the audience's ability to get your message:
- Presenter vs. listener (e.g., audience member dislikes presenter or finds presenter arrogant)
- Listener vs. listener (e.g., audience member dislikes other audience member who is talking at same time as presenter)
- Listener vs. workbook (e.g., audience member doesn't think the workbook will be valuable and so doesn't want to do the workbook exercises)
- Room environment
Tensely,
Tim Wilson
Professional Speech Coach
Free speaking tips at: http://speakingquicktips.blogspot.com