There are three steps to answering an audience question:
- Repeat the question - rephrase the person's question to make sure you understood it correctly and help the audience hear what was asked
- Give two or more supporting points - give at least two points that support your answer
- Review your answer - repeat your answer and answer possible challenges to your answer that may be in in your audience's mind
Tim Wilson
Professional Speech Coach
Free speaking tips at: http://speakingquicktips.blogspot.com