Fellow speaker,
If you have a heckler who interrupts your speech or disrupts your Q&A (question and answer) session, ask them, "Are you making a statement or asking a question". If they say they're making a statement, let the heckler know there is only a limited amount of time available, and so there is not time to handle statements, but you can meet with them afterwards. If they are asking a question, let them ask their question.
De-heckling,
Tim
